Frequently Asked Questions
Quick answers about FilesDesk — the AI file renaming and organizing app for Mac and Windows.
An AI-powered tool that renames files based on their actual content and organizes them automatically with rules — moving, tagging, and labeling so your folders stay clean without manual effort.
- Images: JPG, PNG, GIF, WebP, SVG
- Videos: MP4, MOV, AVI, MKV, WebM
- Audio: MP3, WAV, FLAC, AAC, M4A
- Documents: PDF, DOCX, DOC, XLSX, XLS, ODS, PPTX, TXT, MD
Yes — 12 built-in templates cover common workflows, and you can build custom ones with AI-extracted fields plus tokens like {date}, {year}, {counter}, {original_name}, {date_taken}, and {gps_location}. See Template Examples.
Yes — Organize Flows move or copy files into auto-created folders (with date placeholders), add prefixes, suffixes and timestamps, and on macOS add real Finder tags, color labels, and Spotlight-searchable comments.
Yes — the Add Watch Folder dialog detects cloud drives synced to your machine and lets you pick any folder inside them. See Batch Processing & Watch Folders.
Yes — every operation is logged in Processing History with one-click undo and redo.
No — only the name changes. Contents, EXIF, and embedded metadata are untouched.
Lifetime ($40 one-time): your own API keys or local AI; files can stay entirely on your device.
Subscription ($8–$20/mo): managed AI with monthly credits; zero setup.
Lifetime licenses bind to one device; support transfers them when you change computers.
Lifetime: 3-day money-back guarantee. Subscriptions: cancel anytime; credits stay usable through the cycle.
Accountants, lawyers, medical offices, real-estate agents, photographers, HR teams, e-commerce sellers, researchers — anyone who handles a steady stream of documents, scans, or photos and wants them named and filed automatically.
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Last updated: 20 August 2026