Frequently Asked Questions

Everything you need to know about FilesDesk, from setup to advanced features.

What is FilesDesk?

FilesDesk is an AI-powered file renaming tool that automatically generates smart, descriptive file names based on file content. It supports images, videos, audio files, documents, and more.

What file types does FilesDesk support?
  • Images: JPG, PNG, GIF, WebP, SVG
  • Videos: MP4, MOV, AVI, MKV, WebM
  • Audio: MP3, WAV, FLAC, AAC, M4A
  • Documents: PDF, DOCX, PPTX, XLSX
Can I use my own naming templates?

Yes — see Custom Prompts & Variables for template placeholders like {date}, {counter}, and {original}.

Can I undo a rename?

Yes. Every rename is logged in Processing History — find the entry and undo it to restore the file's original name.

What's the difference between Self-Managed and Subscription?

Self-Managed Lifetime ($40 one-time): use your own API keys or local AI. Files never leave your device with local AI. Pay only for API usage from your provider.

Subscription ($8–$20/month): FilesDesk provides the AI infrastructure with credit-based pricing. No API key management needed.

How does device binding work?

Lifetime licenses are bound to a single device. If you upgrade your computer, contact support for a license transfer.

What's your refund policy?

Lifetime License: 3-day money-back guarantee. Subscription: cancel anytime; use credits until the end of your billing period.